Professional Details

With 13+ years of professional experiences, I am BPO Professional and proudly working for betterment of BPO Industries in my country to serve local and international clients and ready to accept the opportunity of The Fourth Industrial Revolution (IR 4.0)
In my corporate journey, I have engaged with various Business Operation activities, Organization and Person Research Activities, Quality Control and Improvement, New Project Handling, Team Building, Team Management, Problem Solving, Event Management, Reporting to Local and Foreign Clients, Training plan, Training and Development, Motivational Steps and Volunteer Activities. I have learned lots of corporate etiquettes, processes, issue solving techniques, faced challenges, maintained many issues successfully in corporate life.
Working now as Due Diligence Specialist and previously various roles in consistently national award winning one of the top BPO Company in Bangladesh, I am habitual with Customer Due Diligence (CDD), Company Registry research, matching and Person Matching, Company Identity and History Research, Risk and Compliance, Monitoring Company Activities, Anti Money Laundering (AML) Research and Screening Processes, KYB, KYC, EDD and more. I know sources of information and how to use particular information for specific result. I believe in work smarter and help my entire team to improve services for clients by using advanced analytical techniques, wide ranges of information sources.
I am adapting minded and flexible, know how to accept changes positively. I believe in learning and updating with time demands and try to know something new everyday. I love to work with smiling face, committed to best performance, keeping professionalism and my commitment is work with maintaining international and clients standards with fulfilling compliance’s.